Realtor’s guide to relationship management

A realtor should be equipped to manage large volumes of incoming leads. He should also identify and nourish sales leads to realize better conversion opportunities.

A realtor should integrate, and capture leads from multiple channels or sources in a single dashboard. This helps maximize lead generation and management capabilities. And, drastically improves the ability to analyze each opportunity and promptness of responding to each lead through various means such as

ONLINE PORTALS

CRM industryCollaborate with renowned online channels to optimize the lead generation! One can integrate and receive leads from multiple online portals.

WEB INTEGRATION

Grab eyeballs of your website visitors into online leads by integrating CRM web forms and conduct critical customer conversations from a single platform.

TELE-CALLING

One can manage all their inbound and outbound calls from a single platform and can accurately track the source of each received call.

CHANNEL PARTNERS AND BROKERS

Collaborate with different online affiliates and offline brokers within a single unified platform and track the number and quality of leads from each source.

EMAIL MARKETING

One can run customer-oriented campaigns based on prospect buying stage or priorities. And upload a customer list or filter the database based on locations, price ranges, property type, etc.

SMS

ROI reportsSend SMS based on Campaigns and receive calls through a single platform. The delivery report informs about the related number of requests, delivery rates and rejection rates.

PROCESS MANAGEMENT

The realtor industry needs a long-term process to acquire customers. For instance, within the Real estate CRM in Dubai, one can manage all prospect interactions and data requirements that precede the final conversation.

MANAGEMENT OF LEAD RESPONSES

Create clear hierarchies to manage all incoming leads and opportunities. Ensure that sales ready leads are attended by the sales team. The CRM platform also automates all unattended client queries by getting them escalated to a higher authority.

CLIENT PROFILES

In-depth customer profiles are created that are complete with detailed customer information and classify and segment each customer based on type and potential business value.

ROI REPORTS

All leads are managed from a single platform. The URL and location tagging allows one to follow the current performance of each campaign. Budget is diverted to the right campaigns and future investments are made based on solid data.